Shipping policy

FREE SHIPPING
We are proud to offer free shipping across the United States on every order.
All orders are handled and shipped from our international warehouse.
During peak seasons (such as Black Friday, Christmas, Mother's Day or special promotions), order preparation may be slightly delayed.

ORDER PROCESSING

* Orders are processed Monday to Friday.
* Processing takes 3 to 10 business days from the date of purchase.
* Orders ship on the business day after processing is complete.
* We do not ship on weekends or public holidays.

Important:
Once an order has been placed, it cannot be canceled before it ships. When you receive it, you can request a return under our Refund Policy.
If you need to change your delivery address, email us as soon as possible at info@roseandhenryscopper.com. No changes can be made once the order has been processed.

ESTIMATED DELIVERY TIMES
Once your order has been processed, the estimated delivery time is:

* United States: 10 to 20 business days

In exceptional cases, delivery may take up to 30 business days due to customs inspections, weather conditions or logistics issues beyond our control.

TRACKING YOUR ORDER
When your order ships, you will receive a tracking number by email so you can check the status of your shipment in real time.

DELAYS OR ISSUES
We do everything we can to meet the times above. However, external factors such as customs inspections or peak seasons may cause delays.
If you notice an unusual delay, don't hesitate to email us at info@roseandhenryscopper.com. Our team will be happy to help.

THANK YOU FOR YOUR TRUST
We appreciate your patience and understanding.
Our goal is to give you a safe, reliable shopping experience that lives up to your expectations.